Question 1

How old does my child have to be to start classes at SGC?

Accepted Answer

Children can join Baby Cubs and Little Cubs classes at 14 months. These parent-assisted sessions support early learning, skill-building, and bonding. For more details, contact us.

Question 2

How do I sign up for classes at SGC?

Accepted Answer

To sign up for classes at SGC, please visit the Classes page on our website and click on the Create an Account icon located at the top of the page. This will direct you to our secure online registration program, where you can create an account, browse available classes, and complete your enrollment quickly and conveniently. If you encounter any issues during registration, our customer support team is available to assist you at mysalemgymnastics@gmail.com

Question 3

Is there a registration fee for participating at SGC, and how is it structured throughout the year?

Accepted Answer

Yes, SGC charges a yearly $65 family registration fee, prorated based on registration time. From Sept 1 to Mar 31, the fee is $65. From Apr 1 to Jun 30, it’s $35. In Jul and Aug, it’s $35, credited towards the $65 due in Sept. Competitive teams must pay the full fee in July.

Question 4

Do you offer a trial class at SGC?

Accepted Answer

Yes, the first class is a trial. If you enroll, it's included in your first month's tuition. If not, there's no charge.

Question 5

Once I sign up with  SGC, how long am I signed up for?

Accepted Answer

Enrollment in SGC is ongoing until you cancel. To stop services, provide a 30-day advance notice before your desired cancellation date.

Question 6

How does the billing process work at SGC?

Accepted Answer

After registration, provide a valid payment card. On the 1st of each month, we automatically charge your monthly fee. For payment updates or billing questions, our customer service team is ready to help.

Question 7

Can I sign up for just one month or session at SGC?

Accepted Answer

Yes, you can. Just give your 30-day notice to the front desk or email it to mysalemgymnastics@gmail.com when you register for the month you want.

Question 8

How do payments work at SGC?

Accepted Answer

At SGC, all payments for tuition are processed through our online account system. https://portal.iclasspro.com/salemgym/dashboard To make a payment, you must first sign up for an online account and securely save a valid payment card on file. Each month, on the 1st, we will automatically charge the tuition amount to the card associated with your account. This streamlined process ensures timely and convenient payment without the need for manual transactions every month.

Question 9

Q: Will I still be charged if I simply stop bringing my child/children to classes at SGC?

Accepted Answer

Yes, you will continue to be billed unless you provide a 30-day advance notice indicating when you want tuition to stop. To submit your notice, you can text 503-999-6359, fill out a form at the front desk, or email mysalemgymnastics@gmail.com. Without this formal cancellation, billing will continue as scheduled.

Question 10

Do you offer any discounts for multiple classes or family members at SGC?

Accepted Answer

Yes, at SGC, we provide discounts to make our services more accessible to families and individuals enrolling in multiple classes. After the first class, all additional classes are offered at a discounted rate. Additionally, we extend this discount to siblings attending our programs, ensuring that your entire family can benefit from our services at a more affordable price. This policy reflects our commitment to supporting our local community and encouraging continued learning.

Question 11

Do you offer make-up classes for missed sessions at SGC?

Accepted Answer

At SGC, our monthly tuition pricing is designed to account for all scheduled closures, so tuition fees are fixed and will not be pro-rated. We do not provide make-up classes for these scheduled closures. However, if you miss a class for any other reason, we offer one make-up class or a playground pass per month, which must be used within 30 days. This policy ensures flexibility for our clients while maintaining the quality and consistency of our programs.

Question 12

For our make-up classes, can we just show up to an additional class?

Accepted Answer

Make-up classes at SGC must be scheduled in advance through the front desk to ensure availability and proper accommodation. Additionally, if you need access to the indoor or open gym for a make-up session, you must obtain a pass either at the front desk or by messaging 503-999-6359 for a digital pass. Please note that these passes are valid only for the child or children currently enrolled in classes and must be used within 30 days of issuance. This policy helps us maintain a safe and organized environment for all participants.

Question 13

What should my child or children wear to class at SGC?

Accepted Answer

For your child's comfort and ease of movement during classes it is recommended that they wear a leotard or a t-shirt paired with shorts, leggings, or sweatpants. Clothing should not be overly flowy to prevent it from getting caught on equipment during activities. You can visit our pro shop located at the entrance, where we offer a variety of shirts, shorts, leggings, and leotards specifically chosen to meet the needs of our classes. This ensures your child has the appropriate attire to participate safely and comfortably.

Question 14

Does SGC offer homeschool classes, and are there any special accommodations for homeschool students?

Accepted Answer

Yes, SGC offers a dedicated homeschool program designed to support families pursuing home-based education. As part of this program, we waive the standard registration fee to make it more accessible. To take advantage of this benefit, simply contact us at 503-999-6359. Upon enrollment, we will credit the $65 registration fee back to your next month’s tuition, providing both flexibility and financial support for your homeschooling needs.

Question 15

Do you offer a neurodivergent program for students on the spectrum at SGC?

Accepted Answer

Yes, SGC offers a specialized program called ASD Connect, designed specifically for children ages 3 to 7 who are on the autism spectrum. This program provides tailored support to meet the unique learning and developmental needs of neurodivergent students, ensuring a nurturing and inclusive environment that fosters growth, social skills, and confidence.

Question 16

Does SGC close during bad weather?

Accepted Answer

Yes, the gym follows Salem Keizer School District's decisions on closures or delays due to bad weather. For updates, follow our Facebook page, and make sure you have checked yes to get email updates from us in your parent portal account.

Question 17

What are your scheduled closures at SGC, and how do they affect tuition and make-up classes?

Accepted Answer

Tuition at SGC covers all scheduled closures, so fees won't be pro-rated, and make-up classes aren't offered. Closures include Spring Break week, Memorial Day, 4th of July week, last week of August and Labor Day, Halloween night, Thanksgiving, and the Friday after Thanksgiving. These annual closures are factored into pricing for transparency and service quality.

Frequently asked questions