Cancellation Policy: We require a 30 day written notice in advance if you need a temporary break or if you are going to stop taking our classes. Until we receive said written notice, billing will continue.
Registration Fee: The registration fee, once paid is non refundable for any reason. That is why we offer a free class. That way you have not put money out until you have tried out our program for free. Once you do put money out, however, it is then non-refundable.
NON CANCELLATION: If you leave the gym without offering proper notice or paying tuition until the 30 day notice is complete you will forfeit the registration fee you have paid for the year and will be required to re-pay the fee if you chose to return at a later date.
Tuition: Tuition is due on or before the 10th day of each month. You must either come into the gym in that time frame to pay, send payment so that it reaches us by the 10th, or choose an automatic bank draft (preferred). Unless other arrangements are made , a late fee may be assessed after the 15th of a month.
Billing: We have currently gone back to sending bills out unless you are on auto pay.
Pro-Rating: We do not pro rate for missed classes.
Refunds: We do not offer a refund except for injury or clerical errors made on our behalf. We will happily offer a class credit.
Unexpected Closures: We will automatically offer a guaranteed make up to counter any missed classes.
Make up: Make ups are not guaranteed. We will offer 1 make up class in a 30 day period. In order to receive your make up, you must schedule it at the front desk for one of the days and times we have available. If you show up without first scheduling, your child/children may not be able to participate.
Student teacher ratios: A set ratio is not guaranteed. Coach illness or unexpected absence may affect numbers at times. Every effort will be made to ensure the same standard of excellence regardless.